Returns

Because every ORALS product is a research material, we can't accept returns once an order has shipped. If something arrives damaged or isn't what you ordered, we'll replace it.

Damaged or incorrect orders

Email support@oralspeptides.com within 7 days of delivery with your order number and a photo of the item and its packaging. Once we confirm the problem, we'll send a replacement at no cost to you.

Lost parcels

If tracking shows no movement for 7 days, contact us and we'll work with the carrier to resolve it.